How to Apply for Steers Jobs: Complete Application Guide 2026

Steers is one of South Africa’s best-known quick-service restaurant brands and has been operating for more than 60 years. The brand is particularly recognised for flame-grilled burgers, hand-cut chips, chicken meals, ribs and other fast-food products.

Steers forms part of Famous Brands, one of Africa’s major branded food-service and restaurant franchising groups. Famous Brands traces its origins back to the early 1960s, when the family business that would eventually become the Group began with the Steers brand.

For South Africans looking for restaurant, hospitality, customer-service, food-preparation, management or support jobs, Steers can be a company worth considering.

However, applicants should understand something important before applying: many Steers restaurants operate through a franchise system. This means restaurant-level recruitment may sometimes be handled directly by an individual franchise owner or restaurant management, while corporate and Group-level vacancies may be advertised through Famous Brands.

This guide explains the different ways to look for Steers jobs, the types of positions you may find, common requirements, how to prepare your CV, how to approach a restaurant professionally, how to prepare for an interview and how to avoid job scams.

About Steers

Steers operates in the quick-service restaurant industry.

The brand describes itself as a long-established South African restaurant business specialising in flame-grilled meals. Famous Brands also identifies Steers as one of its leading quick-service restaurant brands.

Steers restaurants can be found in locations such as:

• Shopping centres
• Community malls
• City centres
• Petrol stations
• Stand-alone restaurants
• Drive-through locations

Because restaurants can be busy throughout the day, employees normally need to be comfortable working in a fast-moving customer-service environment.

Types of Jobs That May Be Available at Steers

The exact vacancies available will depend on the individual restaurant, franchise owner, location and Famous Brands recruitment requirements.

Possible restaurant-level positions may include the following.

Cashiers

Cashiers work directly with customers and are responsible for processing orders and payments.

Possible duties include:

• Greeting customers
• Taking food orders
• Entering orders into the till system
• Receiving cash payments
• Processing card payments
• Issuing receipts
• Giving customers the correct change
• Explaining menu items
• Assisting with customer enquiries
• Keeping the counter area clean
• Following cash-handling procedures

Cashiers need to be accurate because they deal with money and customer orders.

Useful skills include:

• Basic mathematics
• Communication
• Customer service
• Attention to detail
• Honesty
• Ability to work under pressure

Crew Members

Crew members may perform different restaurant duties depending on the shift.

Responsibilities can include:

• Assisting customers
• Packing orders
• Preparing food
• Cleaning
• Restocking
• Supporting kitchen employees
• Assisting at the counter
• Following instructions from supervisors

Crew employees often need to work as part of a team.

Kitchen Assistants

Kitchen assistants support the preparation of food.

Typical duties may include:

• Preparing ingredients
• Organising workstations
• Assisting cooks
• Cleaning preparation areas
• Following hygiene procedures
• Washing utensils
• Restocking ingredients
• Following food-safety rules

Employees working with food must understand the importance of cleanliness.

Grillers and Cooks

Steers is known particularly for flame-grilled products, so food-preparation employees can be an important part of restaurant operations.

Possible responsibilities include:

• Preparing burgers
• Grilling meat
• Preparing chicken
• Cooking menu items according to standards
• Following portion-control procedures
• Keeping cooking areas clean
• Monitoring food quality
• Following food-safety standards
• Communicating with other kitchen employees

Previous restaurant or kitchen experience may be required for certain positions.

Order Packers

Order packers make sure customers receive the correct food.

Responsibilities may include:

• Checking order slips
• Packing food
• Confirming items
• Preparing takeaway orders
• Preparing delivery orders
• Adding condiments where required
• Passing completed orders to customers or delivery drivers

Accuracy is extremely important because incorrect orders can cause complaints.

Cleaners

Cleaning employees help maintain hygiene standards in the restaurant.

Possible duties may include:

• Cleaning floors
• Cleaning tables
• Sanitising surfaces
• Cleaning customer areas
• Cleaning kitchen areas where assigned
• Emptying bins
• Washing equipment
• Maintaining bathrooms where applicable
• Following cleaning schedules

Restaurant cleanliness is particularly important because food is prepared and served on the premises.

General Workers

General workers may support several areas of the restaurant.

Responsibilities can include:

• Cleaning
• Carrying stock
• Restocking
• Assisting with deliveries
• Moving supplies
• Helping kitchen employees
• Performing basic operational duties

Requirements vary according to the restaurant.

Delivery Drivers

Where a restaurant uses its own delivery employees, delivery drivers may be responsible for taking orders to customers.

Possible requirements include:

• Valid driver’s licence
• Appropriate licence for the vehicle
• Safe driving ability
• Knowledge of local roads
• Smartphone familiarity
• Customer-service skills

Delivery arrangements differ between restaurants because some orders may also be handled through third-party delivery platforms.

Supervisors

Supervisors help manage restaurant employees during shifts.

Responsibilities may include:

• Allocating duties
• Monitoring employees
• Handling customer complaints
• Checking cleanliness
• Monitoring food preparation
• Ensuring orders are completed
• Assisting management
• Managing shift changes

Previous restaurant or supervisory experience may be required.

Restaurant Managers

Managers usually have greater responsibility for restaurant performance.

Possible duties include:

• Managing staff
• Preparing rosters
• Monitoring sales
• Controlling stock
• Handling cash
• Managing customer complaints
• Monitoring food quality
• Ensuring health and safety compliance
• Training employees
• Preparing reports
• Opening and closing the restaurant

Management positions normally require relevant experience.

Head-Office and Famous Brands Opportunities

Not every career related to Steers involves working inside a restaurant.

Famous Brands operates across brands, manufacturing, logistics and retail, and its careers platform includes professional and corporate employment opportunities.

Possible departments can include:

• Human resources
• Finance
• Marketing
• Operations
• Supply chain
• Information technology
• Procurement
• Logistics
• Training
• Administration
• Quality assurance
• Business development

Famous Brands states that it supports employee development through skills-development, training and internship programmes.

What Qualifications Do You Need to Work at Steers?

There is no single qualification that applies to every Steers vacancy.

Requirements depend on the particular job and restaurant.

Entry-level restaurant positions may sometimes consider candidates with school-level qualifications, while management or professional vacancies can require Grade 12, diplomas, degrees or previous experience.

Possible requirements may include:

• Grade 10
• Grade 11
• Grade 12
• Basic reading and writing ability
• Good communication skills
• Customer-service skills
• Ability to work in a team
• Ability to work under pressure
• Willingness to work shifts
• Availability on weekends
• Availability on public holidays
• Previous restaurant experience
• Cash-handling experience
• Food-preparation experience

Applicants should never assume that Grade 10 or Grade 12 automatically qualifies them.

Always check the requirements of the actual vacancy.

Step 1: Decide What Type of Steers Job You Want

Before submitting applications, identify the position that suits your experience.

If you have no restaurant experience, you might look for entry-level opportunities such as:

• Crew Member
• Cleaner
• General Worker
• Kitchen Assistant
• Order Packer

If you have customer-service experience, you may consider:

• Cashier
• Front-Counter Assistant
• Customer-Service Crew

If you have restaurant-management experience, consider:

• Supervisor
• Assistant Manager
• Restaurant Manager

Choosing suitable jobs makes your application more focused.

Step 2: Prepare a Professional CV

A good CV can significantly improve your application.

Your CV should be easy to read and should contain accurate information.

For entry-level restaurant vacancies, a complicated five-page CV is usually unnecessary.

A clear one- or two-page CV may be sufficient.

Personal Details

Include:

• Full name and surname
• Mobile number
• Email address
• Town or area
• Driver’s licence if relevant

Double-check your telephone number.

If one digit is incorrect, an employer may not be able to reach you.

Professional Summary

Add a short introduction.

For example:

“Hardworking and reliable job seeker with strong communication, customer-service and teamwork skills. Comfortable working in a busy environment and willing to learn restaurant operations.”

If you already have experience, you could write:

“Experienced fast-food crew member with customer-service, food-preparation and cash-handling experience. Able to work efficiently under pressure while maintaining high standards of hygiene and service.”

Education

List your highest education.

For example:

National Senior Certificate
ABC Secondary School
2025

Or:

Grade 11 Completed
ABC Secondary School
2024

Do not claim to have completed Matric if you did not.

Work Experience

Start with your most recent position.

Include:

• Employer
• Job title
• Employment dates
• Responsibilities

Restaurant-related duties could include:

• Serving customers
• Preparing food
• Operating a till
• Cleaning
• Packing orders
• Handling cash
• Receiving deliveries
• Stock counting

Skills

Useful restaurant skills include:

• Communication
• Customer service
• Teamwork
• Cash handling
• Food preparation
• Cleaning
• Time management
• Basic mathematics
• Attention to detail
• Ability to work under pressure

Only include skills that you genuinely have.

References

Professional references can include:

• Previous employer
• Supervisor
• Manager
• Team leader

Ask the person before including their telephone number.

Step 3: Prepare Supporting Documents

Keep clear copies of important documents ready.

These may include:

• CV
• South African ID
• Grade 12 certificate
• Grade 10 or Grade 11 results where relevant
• Food-handling certificates
• Driver’s licence
• Other relevant qualifications

You may not need every document during the initial application, but having them prepared can save time.

Step 4: Search Famous Brands Careers

Steers is part of Famous Brands, which maintains an official careers section.

The careers page provides information about employment within the Group and a separate section for career opportunities. Famous Brands says it recruits employees across the organisation and works with major online recruitment platforms when advertising positions.

Check current vacancies and look for opportunities connected to:

• Steers
• Famous Brands
• Restaurant operations
• Logistics
• Manufacturing
• Support departments

Read the entire advertisement before applying.

Step 5: Contact or Visit a Steers Restaurant for Restaurant-Level Jobs

Because Steers operates through a franchise network, restaurant-level recruitment can differ from one location to another.

The official Steers website confirms that franchisees are involved in operating restaurants and that franchise owners receive operational, training and administrative support from the brand.

For this reason, if you are looking specifically for jobs such as cashier, cleaner, crew member or kitchen assistant, it can also be useful to contact the particular restaurant where you want to work and ask whether they are accepting CVs.

Use the official Steers restaurant locator to identify legitimate stores.

Be professional when approaching a restaurant.

You could say:

“Good morning. I would like to ask whether you currently have any job opportunities available. I have an updated CV that I would like to submit if you are accepting applications.”

Do not interrupt employees when the restaurant is extremely busy.

Where possible, ask politely whether the manager or supervisor is available.

Step 6: Read the Vacancy Requirements

If you find an advertised vacancy, read everything.

Check:

• Position
• Location
• Working hours
• Qualification
• Experience
• Responsibilities
• Closing date
• Application instructions

Do not send an application without knowing where the restaurant is.

Transport is important, particularly if a restaurant opens early or closes late.

Step 7: Submit the Application Correctly

If the vacancy is advertised through an online careers platform, follow the instructions given on that platform.

You may need to provide:

• Name
• Contact details
• Location
• Education
• Employment history
• CV
• Qualifications
• Screening answers

If the restaurant requests your CV directly, follow the restaurant manager’s instructions.

Never assume that one application method applies to every Steers location.

Step 8: Check Your Application

Before submitting, check:

• Your name
• Telephone number
• Email address
• CV
• Education
• Experience
• Job title
• Location

Spelling mistakes are not automatically disqualifying, but a neat application creates a better professional impression.

Step 9: Keep Your Phone Available

If shortlisted, you may receive a telephone call.

Answer professionally.

Instead of answering:

“Who is this?”

consider:

“Good afternoon, Lebo speaking.”

If you miss a call, return it politely.

Also check your email regularly.

What Happens After Applying?

The recruitment process differs between franchise restaurants and Famous Brands corporate vacancies.

A normal process may include:

1. CV submission
2. Application screening
3. Shortlisting
4. Telephone contact
5. Interview
6. Assessment if required
7. Reference checks
8. Final selection
9. Employment offer

Famous Brands reported an average recruitment time of approximately six to eight weeks for Group recruitment in its recent human-capital reporting, although an individual restaurant’s recruitment process can be shorter or longer.

Preparing for a Steers Interview

If you receive an interview invitation, prepare.

Learn basic information about Steers.

Understand that restaurant employees are expected to support:

• Customer service
• Food quality
• Speed
• Cleanliness
• Teamwork
• Accuracy

Famous Brands identifies values such as humility, integrity, agility, speed, innovation, quality and growth as part of its broader organisational culture.

Common Steers Interview Questions

Tell Us About Yourself

Keep your answer short and professional.

Example:

“I am a hardworking and reliable person with good communication skills. I enjoy working with people and I am comfortable working in a busy environment. I am interested in developing experience in the restaurant industry and I am willing to learn.”

Why Do You Want to Work at Steers?

You could say:

“I want to work at Steers because it is a recognised South African restaurant brand. I enjoy customer service and working with people, and I believe I can contribute through reliability, teamwork and a willingness to learn.”

Avoid saying:

“I just need money.”

It is understandable that salary matters, but your interview answer should explain what you can contribute to the workplace.

How Would You Handle an Angry Customer?

A good approach is:

1. Remain calm.
2. Listen to the customer.
3. Identify the problem.
4. Apologise where appropriate.
5. Find a solution within your authority.
6. Ask a supervisor for assistance if necessary.
7. Remain polite.

Can You Work Under Pressure?

Fast-food restaurants can become extremely busy during lunch, evenings and weekends.

A good answer might be:

“Yes. I understand that restaurants become busy. I try to stay calm, focus on the task I have been given, communicate with my team and complete orders accurately.”

Can You Work Weekends and Public Holidays?

Restaurant employees are frequently required during these periods.

Answer honestly.

If you are available, say so.

What Would You Do if You Gave a Customer the Wrong Order?

Explain that you would:

• Acknowledge the mistake
• Inform the appropriate supervisor
• Correct the order quickly
• Remain polite
• Learn from the mistake

Why Should We Hire You?

Example:

“I am reliable, willing to learn and comfortable working with customers. I understand the importance of arriving on time, following instructions and supporting my team.”

What Are Your Strengths?

Suitable strengths can include:

• Reliability
• Communication
• Teamwork
• Customer service
• Ability to learn quickly
• Attention to detail

Provide examples where possible.

What Is Your Weakness?

Choose a genuine weakness and explain how you are improving it.

For example:

“I used to struggle with speaking confidently in front of unfamiliar people, but I have been improving by communicating more regularly with customers and colleagues.”

Questions for Cashier Applicants

Cashiers may need to demonstrate:

• Basic maths
• Accuracy
• Honesty
• Customer service
• Cash handling
• Ability to operate under pressure

Possible question:

“What would you do if your till was short?”

Explain that you would immediately notify the supervisor and follow the correct procedure rather than hiding the problem.

Questions for Kitchen Applicants

You may be asked about:

• Hygiene
• Food preparation
• Working quickly
• Following recipes
• Teamwork
• Cleaning

Always emphasise hygiene.

Food Safety and Hygiene

Restaurant employees must take hygiene seriously.

Good practices include:

• Washing hands
• Keeping workstations clean
• Following food-storage procedures
• Avoiding cross-contamination
• Cleaning equipment
• Following uniform and personal-hygiene requirements

Never treat cleaning as unimportant just because you are applying for a cooking position.

What Should You Wear to the Interview?

Dress neatly.

You do not necessarily need expensive clothing.

Consider:

• Clean trousers
• Clean shirt or top
• Clean shoes
• Neat hair
• Good personal hygiene

Avoid arriving in dirty or untidy clothing.

Applying Without Previous Experience

If you have never worked in a restaurant, you can still look for entry-level vacancies where experience is not mandatory.

Highlight transferable skills.

For example, if you have worked in:

• Retail
• Hospitality
• Events
• Customer service
• Cleaning
• Warehousing

you may already have relevant skills.

Even school activities can demonstrate:

• Teamwork
• Responsibility
• Communication
• Time management

How to Improve Your Chances

Apply at More Than One Location

If several Steers restaurants are reasonably close to where you live, you can enquire at multiple locations.

However, keep track of where you applied.

Visit Professionally

Do not walk into the restaurant and say:

“Are you hiring?”

Instead, introduce yourself politely and ask whether the restaurant is currently accepting CVs.

Avoid Rush Hours

If possible, do not arrive looking for the manager in the middle of an extremely busy lunch or dinner rush.

Keep Your CV Updated

An old telephone number can cost you an interview.

Be Flexible

Availability for different shifts can be valuable in restaurant work.

Learn About the Brand

Understanding what Steers sells and how a quick-service restaurant operates can help during an interview.

Steers Job Scam Warning

Job seekers should always be careful with online advertisements.

Scammers may use the names and logos of popular companies to advertise fake vacancies.

Warning signs include someone asking you to pay for:

• An application form
• Interview booking
• Recruitment fees
• Guaranteed employment
• Uniform before appointment
• Training before you can be shortlisted
• Police clearance arranged by them
• Medical examinations through suspicious providers

Be particularly cautious when someone asks you to send money through:

• eWallet
• Cash Send
• Money transfer
• Cryptocurrency

Also never provide:

• Banking PIN
• Online banking password
• OTP codes
• Card PIN

A recruiter does not need these to process a job application.

Verify the Restaurant

Steers maintains an official restaurant locator showing legitimate restaurant locations and contact details.

If someone claims to be recruiting for a particular Steers restaurant, verify that the location exists and contact the restaurant independently if you are uncertain.

Frequently Asked Questions

Does Steers Hire Cashiers?

Cashier and customer-facing roles are commonly required in quick-service restaurant operations, but actual vacancies depend on each Steers restaurant.

Does Steers Hire Cleaners?

Restaurants require cleaning and hygiene functions, but whether a location employs dedicated cleaners or divides cleaning duties among crew depends on its staffing structure.

Can I Work at Steers With Grade 10?

Possibly for some entry-level opportunities, but there is no universal Grade 10 requirement for every Steers vacancy.

Always check the individual advertisement.

Can I Apply With Grade 12?

Yes, you may apply for positions where Grade 12 meets the stated educational requirement. Some positions require additional experience or qualifications.

Can I Apply Without Experience?

You can apply for entry-level positions where previous experience is not mandatory.

Does Steers Have an Online Careers Page?

Steers belongs to Famous Brands, which maintains an official careers portal for Group employment opportunities.

Can I Submit My CV at a Steers Restaurant?

Because many locations operate as franchises, restaurant-level recruitment may be handled locally. You can contact the specific restaurant and ask management whether they are currently accepting CVs.

How Do I Find a Steers Near Me?

Use the official Steers restaurant locator.

The Steers website provides individual location information including addresses, operating hours and contact details.

Final Application Checklist

Before applying, make sure you:

• Have an updated CV
• Use the correct telephone number
• Include a professional email address
• Read the job requirements
• Confirm the location
• Prepare your qualifications
• Prepare references
• Check transport arrangements
• Apply before the closing date
• Keep your phone available
• Prepare for an interview
• Never pay anyone for a job

Steers can offer opportunities for people interested in customer service, food preparation, restaurant operations and hospitality.

Applicants should remember that restaurant-level vacancies and corporate Famous Brands opportunities may follow different recruitment processes.

If you are interested in a restaurant job, check the specific Steers location and enquire professionally about available opportunities.

For Famous Brands corporate, logistics, manufacturing, operational and other Group careers, use the official careers platform.

Most importantly, provide truthful information, prepare a clear CV and avoid anyone who promises guaranteed employment in exchange for payment.

Apply Online

Official Famous Brands Careers and Career Opportunities Portal, which covers Group career opportunities connected to brands including Steers:

CLICK HERE AND APPLY