How to Apply for Fishaways Jobs: Complete Application Guide

Fishaways is one of South Africa’s established quick-service restaurant brands specialising in seafood meals. It forms part of Famous Brands, a major African restaurant franchising group whose portfolio includes several well-known restaurant brands. Famous Brands identifies Fishaways as one of its Leading Brands and describes it as a quick-service seafood restaurant offering affordable seafood meals and sushi.

For people looking for employment in restaurants, hospitality, food preparation, customer service, administration, logistics or management, Fishaways can be worth monitoring for employment opportunities.

Vacancies can vary significantly between individual Fishaways restaurants and the wider Famous Brands organisation. Some restaurant-level positions may be managed through individual franchise operations, while corporate, manufacturing, logistics and other Group positions may be advertised through Famous Brands’ recruitment channels.

This guide explains how to look for Fishaways vacancies, prepare your CV, understand possible job requirements, submit applications, prepare for interviews and protect yourself from recruitment scams.

About Fishaways

Fishaways was launched by Famous Brands in 1998 and has developed into a recognised seafood quick-service restaurant brand in South Africa. The menu is focused on products such as hake, chips, seafood platters, prawns, salads and sushi.

The Famous Brands 2025 reporting also shows that Fishaways continues to develop its delivery operations, digital ordering, sushi offering and restaurant technology. The company reported that a significant proportion of Fishaways restaurants provide delivery through their own delivery systems and third-party platforms.

Because Fishaways is a quick-service restaurant business, employees generally need to understand the importance of:

• Customer service
• Food hygiene
• Speed
• Accuracy
• Teamwork
• Cleanliness
• Communication
• Reliability
• Following procedures

Types of Jobs That May Be Available at Fishaways

The exact positions available will depend on individual restaurants, vacancies and operational requirements.

Possible opportunities may include the following.

Cashiers

Cashiers are responsible for receiving customer orders and processing payments.

Possible duties include:

• Greeting customers
• Taking food orders
• Operating a point-of-sale system
• Processing cash payments
• Processing card payments
• Issuing receipts
• Giving customers the correct change
• Explaining menu items
• Assisting with customer questions
• Confirming takeaway orders
• Maintaining a clean counter area

Cashiers usually need good communication skills and the ability to work accurately under pressure.

Useful skills include:

• Basic mathematics
• Customer service
• Communication
• Cash handling
• Attention to detail
• Honesty

Front-Counter Assistants

Front-counter employees may work directly with customers and support cashiers.

Their responsibilities could include:

• Welcoming customers
• Helping customers choose menu items
• Packing completed orders
• Calling order numbers
• Handing meals to customers
• Maintaining cleanliness
• Supporting delivery orders

Because employees are customer-facing, professional behaviour and good communication are important.

Kitchen Assistants

Kitchen assistants support food preparation.

Possible duties include:

• Preparing ingredients
• Organising workstations
• Assisting cooks
• Cleaning kitchen areas
• Washing equipment
• Preparing packaging
• Restocking ingredients
• Following food-safety procedures

Kitchen employees need to work quickly while still following hygiene and quality standards.

Food Preparation Assistants

Food-preparation employees may assist with preparing different Fishaways products.

Responsibilities can include:

• Preparing fish
• Preparing chips
• Portioning ingredients
• Preparing side dishes
• Organising food before cooking
• Following recipes
• Checking food quality

Exact responsibilities depend on the restaurant.

Fryers and Cooking Assistants

Some Fishaways meals require frying and other cooking processes.

Employees working in this area may be responsible for:

• Operating cooking equipment
• Preparing meals according to recipes
• Monitoring cooking times
• Maintaining safe temperatures
• Following portion standards
• Keeping equipment clean
• Following safety procedures

Restaurant kitchen experience may be useful for these positions.

Order Packers

Order packers help make sure customers receive the correct meals.

Possible responsibilities include:

• Checking order slips
• Packing food
• Checking quantities
• Adding sauces and condiments
• Preparing takeaway bags
• Preparing delivery orders
• Confirming special customer requests

Accuracy is essential.

Sending the wrong order can cause customer complaints and additional costs.

Cleaners

Cleaning employees help maintain hygiene in food-service environments.

Possible duties may include:

• Cleaning floors
• Cleaning tables
• Sanitising counters
• Cleaning kitchen areas
• Washing equipment
• Emptying bins
• Cleaning dining areas
• Cleaning toilets where applicable
• Following cleaning schedules

Cleanliness is important in any food business.

General Workers

General workers may assist with different operational duties.

Possible duties include:

• Carrying stock
• Cleaning
• Receiving supplies
• Moving ingredients
• Supporting kitchen employees
• Packing
• Organising storage areas
• Performing other reasonable tasks assigned by supervisors

Stock and Receiving Assistants

Restaurants need ingredients and packaging to be available when required.

Stock-related responsibilities may include:

• Receiving deliveries
• Checking quantities
• Rotating stock
• Recording inventory
• Organising storage
• Checking expiry dates
• Reporting shortages

Attention to detail is important.

Delivery Drivers

Fishaways continues to focus on delivery as part of its business. Famous Brands reported that around 80% of Fishaways restaurants were delivering through their own systems and third-party delivery services during its 2025 reporting period.

Where restaurants employ their own delivery personnel, possible duties may include:

• Collecting orders
• Delivering meals
• Handling delivery documentation
• Communicating with customers
• Using navigation systems
• Handling food carefully
• Following road-safety rules

A valid driver’s licence and other required driving documentation may be necessary depending on the vehicle and position.

Supervisors

Restaurant supervisors support managers in overseeing daily operations.

Possible duties include:

• Supervising staff
• Allocating duties
• Monitoring food quality
• Handling customer complaints
• Checking hygiene standards
• Monitoring service speed
• Assisting with stock control
• Supporting cash procedures

Previous restaurant experience may be required.

Restaurant Managers

Managers can be responsible for the overall operation of a restaurant.

Responsibilities may include:

• Managing employees
• Preparing staff schedules
• Monitoring sales
• Controlling stock
• Managing costs
• Handling complaints
• Maintaining hygiene standards
• Training employees
• Preparing reports
• Opening or closing the restaurant
• Ensuring company procedures are followed

Restaurant management positions normally require relevant experience.

Famous Brands Corporate Opportunities

Fishaways forms part of Famous Brands, so career opportunities may also be available outside individual restaurants.

Famous Brands operates across areas including:

• Brands
• Manufacturing
• Logistics
• Retail
• Corporate support services

The Group reports that it has thousands of restaurants as well as manufacturing and logistics operations supporting its restaurant network.

Possible professional opportunities may include:

• Human Resources
• Finance
• Marketing
• Supply Chain
• Procurement
• Logistics
• Information Technology
• Administration
• Quality Assurance
• Training
• Operations
• Business Development

What Qualifications Are Required?

There is no universal qualification requirement for every Fishaways job.

Requirements depend on the specific vacancy.

Some entry-level restaurant positions may focus more on reliability, communication and ability to perform the job, while management or professional positions can require Grade 12, tertiary qualifications and relevant experience.

Possible requirements can include:

• Grade 10
• Grade 11
• Grade 12
• Good communication skills
• Basic mathematics
• Customer-service skills
• Willingness to work shifts
• Availability on weekends
• Availability on public holidays
• Ability to work under pressure
• Previous restaurant experience where required
• Food-handling experience
• Management experience for supervisory positions

Always use the actual vacancy advertisement to confirm requirements.

Do not assume that every Fishaways restaurant accepts Grade 10 applicants or that every position requires Grade 12.

Step 1: Decide Which Position You Want

Before applying, identify jobs that match your skills.

If you have little or no experience, you may monitor vacancies such as:

• General Worker
• Cleaner
• Kitchen Assistant
• Food Preparation Assistant
• Order Packer
• Crew Member

If you have customer-service experience, consider:

• Cashier
• Front-Counter Assistant
• Customer-Service Assistant

If you have restaurant experience, you may consider:

• Cook
• Supervisor
• Assistant Manager
• Restaurant Manager

Applying for roles that match your experience can make your application more competitive.

Step 2: Prepare Your CV

Your CV should be professional, accurate and easy to read.

For entry-level restaurant applications, one or two pages can often be enough.

Avoid unnecessary graphics.

Personal Details

Include:

• Full name and surname
• Mobile number
• Email address
• Town or city
• Driver’s licence if relevant

Make sure the telephone number is correct.

A recruiter cannot contact you if your number is wrong.

Professional Profile

Add a short summary near the beginning.

Example:

“Reliable and hardworking job seeker with good communication, teamwork and customer-service skills. Comfortable working in a fast-paced environment and willing to learn food-service and restaurant procedures.”

If you have experience:

“Experienced restaurant employee with customer-service, food-preparation and cash-handling experience. Able to work effectively under pressure while maintaining good hygiene and service standards.”

Education

Include your highest completed education.

For example:

National Senior Certificate
ABC Secondary School
2025

Or:

Grade 11 Completed
XYZ Secondary School
2024

Always be truthful.

Do not list Matric if you did not complete it.

Employment History

List your most recent job first.

Include:

• Employer
• Job title
• Employment period
• Main duties

Restaurant applicants can highlight experience involving:

• Customer service
• Food preparation
• Cash handling
• Cleaning
• Stock
• Packing orders
• Kitchen duties
• Deliveries

Skills

Useful skills may include:

• Customer service
• Communication
• Teamwork
• Food preparation
• Cash handling
• Cleaning
• Time management
• Attention to detail
• Basic mathematics
• Ability to work under pressure

Do not add skills simply because they sound impressive.

References

References can include:

• Previous supervisor
• Manager
• Employer
• Team leader

Ask the person for permission before listing their number.

Step 3: Prepare Supporting Documents

Keep electronic copies of useful documents available.

These may include:

• CV
• South African ID
• Grade 12 certificate
• Grade 10 or Grade 11 results where relevant
• Food-service certificates
• Driver’s licence
• Relevant tertiary qualification
• Other training certificates

The exact documents required will depend on the vacancy.

Step 4: Search the Famous Brands Careers Platform

Famous Brands has an official careers section where job seekers can learn about employment opportunities and access the Group’s career opportunities portal.

The company describes its employees as an important part of its business and says it supports career development through training, skills development and other programmes.

Use this platform to look for:

• Famous Brands vacancies
• Restaurant operations positions
• Fishaways-related roles where advertised
• Logistics positions
• Manufacturing positions
• Corporate opportunities

Step 5: Check Individual Fishaways Restaurants

Fishaways operates within Famous Brands’ franchise network.

Famous Brands states that franchisees are a core component of its organisation and that its operations teams work closely with franchise partners.

This means restaurant-level recruitment can differ from location to location.

If you are searching for an entry-level position such as cashier, cleaner, kitchen assistant or crew member, it may be useful to contact a legitimate Fishaways restaurant and ask whether that location is currently accepting CVs.

Be professional.

You can say:

“Good morning. I would like to enquire whether you currently have any job vacancies available. I have an updated CV and would like to submit it if you are accepting applications.”

Do not demand to speak to the manager.

Ask politely.

Step 6: Read the Job Advertisement

If you find an advertised position, read all the details.

Check:

• Position
• Restaurant or office location
• Requirements
• Qualifications
• Experience
• Working hours
• Closing date
• Responsibilities
• Application instructions

Do not apply blindly.

Step 7: Complete the Application

If the vacancy is on an online recruitment platform, follow its instructions.

You may need to provide:

• Full name
• Contact information
• Education
• Employment history
• Location
• CV
• Qualifications
• Screening answers

Make sure your information matches your documents.

Step 8: Review Before Submitting

Before submitting, check:

• Your telephone number
• Email address
• Qualifications
• Employment history
• Location
• Vacancy title
• CV attachment

Correct mistakes before sending the application.

What Happens After You Apply?

Recruitment procedures vary depending on the employer and position.

A typical process may involve:

1. Application received
2. CV screening
3. Shortlisting
4. Recruiter or manager contact
5. Interview
6. Assessment where required
7. Reference checking
8. Final selection
9. Employment offer

Famous Brands reported an average time to hire of approximately six to eight weeks for its Group recruitment processes. This is a Group-level statistic and does not necessarily mean every individual Fishaways restaurant follows the same timeline.

Preparing for a Fishaways Interview

If you are shortlisted, prepare before your interview.

Research:

• Fishaways
• The menu
• Famous Brands
• The position
• Customer service
• Food hygiene
• Restaurant operations

Famous Brands highlights values and workplace principles including growth, quality, innovation, speed, agility, integrity and humility.

For restaurant roles, focus particularly on:

• Reliability
• Customer service
• Cleanliness
• Speed
• Teamwork
• Accuracy

Common Fishaways Interview Questions

Tell Us About Yourself

Keep your answer professional.

Example:

“I am a hardworking and reliable person with good communication and teamwork skills. I enjoy helping customers and I am interested in working in the restaurant industry. I am willing to learn and I can work well in a busy environment.”

Why Do You Want to Work at Fishaways?

Example:

“I would like to work at Fishaways because it is an established restaurant brand and I am interested in customer service and food service. I believe my reliability and teamwork skills would allow me to contribute positively.”

How Would You Deal With an Angry Customer?

You can explain that you would:

1. Stay calm.
2. Listen carefully.
3. Allow the customer to explain.
4. Apologise where appropriate.
5. Try to resolve the issue.
6. Ask a manager for assistance when necessary.
7. Remain respectful.

Never say you would argue with the customer.

Can You Work Under Pressure?

Restaurants can become extremely busy.

Example:

“Yes. When the workplace becomes busy, I try to remain calm, focus on my responsibilities and communicate with the rest of the team so that orders can be completed correctly.”

Can You Work Weekends?

Restaurants frequently need employees during weekends and public holidays.

Answer honestly.

Why Should We Hire You?

Example:

“I am reliable, willing to learn and comfortable working with customers. I understand the importance of being punctual, following procedures and supporting my colleagues.”

What Are Your Strengths?

Good examples include:

• Reliability
• Communication
• Teamwork
• Customer service
• Attention to detail
• Ability to learn quickly

Explain your answer with examples where possible.

How Would You Handle the Wrong Customer Order?

A good approach would be:

• Acknowledge the mistake
• Inform the appropriate employee or manager
• Correct the order
• Remain professional
• Try to prevent the mistake from happening again

Cashier Interview Preparation

Cashier applicants may need to demonstrate:

• Basic mathematics
• Accuracy
• Customer service
• Honesty
• Cash-handling awareness

A possible question is:

“What would you do if your till was short at the end of your shift?”

A suitable answer would be to inform the supervisor immediately and follow company procedures.

Never say you would hide the shortage.

Kitchen Interview Preparation

Kitchen employees should understand food hygiene.

Possible interview areas include:

• Cleaning
• Food preparation
• Cooking
• Working quickly
• Following recipes
• Teamwork
• Safety

Food Hygiene

Because Fishaways prepares seafood, maintaining food safety is particularly important.

Employees should be willing to follow procedures relating to:

• Hand washing
• Cleaning equipment
• Food storage
• Temperature control
• Preventing cross-contamination
• Keeping workstations clean
• Correct food handling

Never ignore food-safety instructions.

What Should You Wear to the Interview?

Dress neatly and professionally.

You do not need expensive clothing.

Consider:

• Clean shirt or top
• Clean trousers
• Clean shoes
• Neat hair
• Good personal hygiene

Avoid arriving in dirty clothing.

Applying Without Experience

Applicants without restaurant experience can still look for entry-level vacancies where experience is not mandatory.

Highlight transferable skills.

For example, previous experience in:

• Retail
• Cleaning
• Hospitality
• Events
• Customer service
• Warehousing

may demonstrate useful skills.

If you have never worked before, you can highlight:

• Reliability
• Communication
• Teamwork
• School responsibilities
• Volunteer activities
• Willingness to learn

How to Improve Your Chances

Apply for Suitable Positions

Do not apply only because you recognise the company name.

Choose roles that fit your qualifications.

Update Your CV

Do not submit a CV with an old telephone number.

Keep Your Phone Available

Recruiters may call from unfamiliar numbers.

Check Your Email

Look at your spam or junk folder.

Be Flexible

Restaurants may require employees to work:

• Early shifts
• Late shifts
• Weekends
• Public holidays

Research Fishaways

Know what the company sells.

Understanding the business helps during interviews.

Fishaways Job Scam Warning

Job seekers should be cautious because scammers sometimes use the names and logos of recognised companies to advertise fake jobs.

Possible warning signs include requests for money for:

• Application forms
• Interview appointments
• Recruitment
• Guaranteed jobs
• Uniforms before appointment
• Training to secure a position
• Registration fees

Be especially cautious if someone asks you to send money through:

• eWallet
• Cash Send
• Money transfers
• Cryptocurrency

Never provide:

• Banking PIN
• Card PIN
• Online-banking password
• OTP code

These details are not required for a legitimate job application.

Fake WhatsApp Recruitment

A WhatsApp message alone does not prove that a job is genuine.

Scammers can create accounts using company logos.

If somebody contacts you unexpectedly, verify:

• The name of the restaurant
• The vacancy
• The location
• The recruitment instructions

Use official company channels whenever possible.

Frequently Asked Questions

Does Fishaways Hire Cashiers?

Cashier and customer-service functions are commonly part of quick-service restaurant operations, although actual vacancies depend on individual Fishaways locations.

Can I Work at Fishaways With Grade 10?

Possibly for certain entry-level vacancies, but Grade 10 is not a universal requirement for every Fishaways job.

Check the actual advertisement.

Can I Apply With Grade 12?

Yes, you may apply for vacancies where your education and other requirements match the position.

Can I Apply Without Experience?

Some entry-level vacancies may accept people without previous restaurant experience.

Other jobs, particularly supervisory and management roles, are more likely to require relevant experience.

Does Fishaways Have Management Positions?

Restaurants require management and supervisory functions, although vacancy availability changes.

Does Famous Brands Offer Career Development?

Yes.

Famous Brands says it provides skills development, training, internships and career-development initiatives for employees.

Where Does Fishaways Fit Within Famous Brands?

Fishaways is one of Famous Brands’ Leading Brands and operates in the quick-service restaurant category.

Final Application Checklist

Before applying for a Fishaways job, make sure you have:

• Updated your CV
• Checked your telephone number
• Checked your email
• Read the job requirements
• Confirmed the location
• Prepared your qualifications
• Prepared references where required
• Checked your transport arrangements
• Submitted truthful information
• Prepared for an interview
• Avoided anyone asking for money

Fishaways can provide potential opportunities for people interested in restaurant work, food preparation, customer service and hospitality.

Applicants interested in restaurant-level positions should understand that vacancies can depend on individual franchise locations, while wider Famous Brands opportunities may be advertised through the Group’s careers platform.

A professional application does not need to be complicated.

Prepare a clean CV, apply for positions that match your skills, provide truthful information and remain professional if you are contacted for an interview.

Most importantly, never pay someone who claims they can guarantee you a Fishaways job.

Apply Online

Official Famous Brands Careers and Career Opportunities Portal, covering Group opportunities associated with brands including Fishaways:

CLICK HERE AND APPLY