How to Apply for Jobs at Road Lodge Hotels: Complete Application Guide

Road Lodge is a budget-friendly hotel brand operated by City Lodge Hotels. Road Lodge properties are located in several South African cities and provide affordable accommodation to business travellers, families, tourists and people travelling through major transport routes.

Road Lodge is not a separate hotel company with its own independent recruitment department. It forms part of City Lodge Hotels, which also operates the Courtyard Hotel, City Lodge Hotel and Town Lodge brands. Therefore, people searching for Road Lodge vacancies must apply through the official City Lodge Hotels career portal.

Possible Road Lodge employment opportunities may include receptionists, room attendants, cleaners, food-service assistants, kitchen assistants, maintenance workers, administrators and hotel managers. The exact positions available depend on the staffing requirements of each hotel.

City Lodge Hotels maintains an official career portal for its vacancies. Its help page directs applicants looking for hotel jobs, including cleaning and chef opportunities, to register on the official recruitment platform and apply for relevant vacancies.

Job seekers must also be careful when responding to advertisements shared through WhatsApp, Facebook, Telegram and unofficial websites. Scammers can copy the Road Lodge or City Lodge Hotels logo and create convincing recruitment posters. They may then ask applicants to pay for application forms, uniforms, training, accommodation or guaranteed employment.

This guide explains how to search for Road Lodge vacancies, prepare your CV, submit an online application, get ready for an interview and recognise common hotel recruitment scams.

About Road Lodge Hotels

Road Lodge is the economy accommodation brand within City Lodge Hotels. It is designed to provide convenient and affordable hotel accommodation in locations near airports, commercial areas, highways and major city centres.

City Lodge Hotels currently operates properties under four main brands:

• Courtyard Hotel
• City Lodge Hotel
• Town Lodge
• Road Lodge

The hotel group operates dozens of properties across Southern Africa, with most of its hotels located in South Africa. Its official website identifies Road Lodge as its budget-friendly hotel brand.

Road Lodge properties are located in areas such as:

• Bloemfontein
• Cape Town
• Centurion
• Durban
• East London
• Gqeberha
• Johannesburg
• Kimberley
• Mbombela
• Pietermaritzburg
• Potchefstroom
• Randburg
• Richards Bay
• Rivonia
• Rustenburg
• Sandton
• Umhlanga Ridge

The exact list of properties may change as hotels open, close or undergo rebranding. City Lodge Hotels’ official hotel directory lists numerous Road Lodge properties across South Africa.

Because Road Lodge hotels operate in different cities, applicants should confirm the exact property and location before submitting an application.

Is Road Lodge Part of City Lodge Hotels?

Yes. Road Lodge is one of the hotel brands operated by City Lodge Hotels.

This is important because applicants may search for a separate “Road Lodge careers website” and find unofficial recruitment pages instead. Genuine Road Lodge vacancies should be advertised through City Lodge Hotels’ official career channels.

Applicants should check that the job advertisement identifies:

• City Lodge Hotels
• Road Lodge
• The specific hotel property
• The town or province
• The position
• The official application method

A vacancy claiming that Road Lodge is recruiting nationwide without naming any hotels should be treated cautiously.

Types of Jobs That May Be Available at Road Lodge

Road Lodge vacancies depend on the size, facilities and staffing requirements of each property.

Not every Road Lodge has the same number of departments or employees. Some services may also be shared with other hotels or outsourced to service providers.

The positions discussed below are examples of hotel jobs that may become available. Applicants must check the official career portal for current openings.

Receptionist and Front-Desk Jobs

Receptionists help manage guest arrivals, departures, reservations and general enquiries.

Possible duties include:

• Welcoming guests
• Processing check-ins
• Processing check-outs
• Confirming reservations
• Issuing room keys
• Answering telephone calls
• Responding to emails
• Capturing guest details
• Processing payments
• Preparing invoices
• Communicating with housekeeping
• Handling basic guest complaints
• Preparing front-office reports
• Providing information about the hotel

Receptionists are often the first employees guests meet. They must therefore communicate professionally and remain calm when the hotel is busy.

Possible requirements include:

• Grade 12
• Computer literacy
• Customer-service experience
• Good spoken and written English
• Previous hotel or reception experience
• Knowledge of reservation systems
• Willingness to work shifts
• Weekend and public-holiday availability
• Reliable transport

Receptionists may work early morning, afternoon, evening or night shifts.

Applicants should consider transport availability before applying. Public transport may not always operate when an early or late shift begins or ends.

Night Auditor Jobs

A night auditor combines front-office and basic financial responsibilities during the night shift.

Possible duties include:

• Assisting guests arriving late
• Processing check-ins and check-outs
• Reviewing daily transactions
• Checking room charges
• Balancing payment records
• Preparing overnight reports
• Responding to guest requests
• Monitoring front-office activity
• Preparing the system for the next business day

Night-auditor positions may require:

• Hotel reception experience
• Basic accounting knowledge
• Computer literacy
• Accuracy
• Ability to work independently
• Reliable night transport
• Strong problem-solving skills

Night work may not suit everyone. Applicants should consider health, safety, family and transport responsibilities before accepting such a position.

Housekeeping and Room-Attendant Jobs

Housekeeping employees prepare guest rooms and help maintain hotel cleanliness.

Possible positions include:

• Room attendants
• Housekeeping attendants
• Hotel cleaners
• Public-area cleaners
• Housekeeping supervisors
• Linen-room assistants

Possible duties include:

• Making beds
• Changing linen
• Cleaning bathrooms
• Dusting furniture
• Vacuuming floors
• Mopping surfaces
• Replacing towels
• Replenishing guest supplies
• Emptying bins
• Reporting damaged items
• Reporting maintenance problems
• Checking rooms before guests arrive
• Following hygiene procedures
• Protecting guest belongings and privacy

Housekeeping can be physically demanding. Employees may spend much of the day standing, walking, bending, lifting linen and moving cleaning equipment.

Important skills include:

• Attention to detail
• Honesty
• Reliability
• Time management
• Teamwork
• Hygiene awareness
• Respect for guest privacy
• Ability to follow checklists

Some applicants mistakenly believe that hotel cleaning requires no experience or standards. Hotels usually expect rooms to be prepared within set timeframes while still meeting strict cleanliness requirements.

Public-Area Cleaner Jobs

Public-area cleaners maintain shared areas used by guests and employees.

These areas may include:

• Reception
• Entrances
• Corridors
• Stairways
• Breakfast areas
• Public bathrooms
• Staff facilities
• Parking entrances
• Meeting spaces

Possible duties include:

• Sweeping
• Mopping
• Vacuuming
• Cleaning windows
• Emptying bins
• Sanitising surfaces
• Cleaning bathrooms
• Responding to spills
• Replenishing supplies
• Reporting safety hazards
• Using chemicals correctly

Cleaners must place warning signs around wet floors and store chemicals safely.

Applicants with cleaning experience in hotels, hospitals, offices, schools, shopping centres or restaurants should include it in their CVs.

Laundry and Linen Jobs

Hotels require clean linen, towels, uniforms and cleaning cloths.

Possible laundry duties include:

• Sorting dirty linen
• Counting linen
• Loading washing machines
• Drying and folding items
• Ironing uniforms
• Identifying stained or damaged items
• Issuing clean linen
• Maintaining linen records
• Cleaning laundry equipment
• Following chemical-safety procedures

Some Road Lodge properties may use an external laundry provider. In such cases, laundry employees may work for a contractor rather than directly for City Lodge Hotels.

Applicants must verify the name of the employer shown in the vacancy.

Food-Service Assistant Jobs

City Lodge Hotels provides food and beverage services across its hotel portfolio. The group states that its hotels offer restaurant services, including breakfast, lunch and dinner.

Possible Road Lodge food-service positions may include:

• Breakfast assistants
• Food-service assistants
• Waiters
• Kitchen assistants
• Cooks
• Scullers
• Restaurant attendants

Possible duties include:

• Preparing breakfast areas
• Setting tables
• Serving guests
• Replenishing buffet items
• Clearing tables
• Preparing basic food items
• Cleaning food-service areas
• Washing dishes
• Monitoring food temperatures
• Following hygiene procedures
• Reporting low stock

Employees working with food must understand cleanliness, contamination prevention and safe storage.

Waiter and Waitress Jobs

Waiters assist guests in hotel dining or breakfast areas.

Possible responsibilities include:

• Welcoming guests
• Providing menus
• Taking orders
• Serving food and drinks
• Clearing tables
• Preparing bills
• Processing payments
• Replenishing breakfast stations
• Responding to guest requests
• Maintaining clean tables
• Supporting functions where required

Useful skills include:

• Customer service
• Communication
• Basic numerical ability
• Menu knowledge
• Teamwork
• Professional presentation
• Ability to work under pressure

Hotel food-service shifts may start very early because breakfast must be ready before guests begin their day.

Kitchen Assistant Jobs

Kitchen assistants support cooks and chefs with basic preparation and cleaning.

Possible duties include:

• Washing vegetables
• Preparing ingredients
• Cleaning surfaces
• Washing dishes
• Cleaning cooking equipment
• Organising storage areas
• Receiving food supplies
• Removing waste
• Helping with basic food preparation
• Following chef instructions

Applicants should be prepared to work in hot, busy and sometimes wet environments.

Important qualities include:

• Cleanliness
• Reliability
• Ability to follow instructions
• Physical fitness
• Teamwork
• Time management
• Food-safety awareness

Cook and Chef Jobs

Some Road Lodge or City Lodge Hotels properties may recruit cooks or chefs.

Possible duties include:

• Preparing breakfast, lunch or dinner
• Following recipes
• Checking food quality
• Managing portions
• Maintaining food presentation
• Monitoring stock
• Controlling waste
• Cleaning workstations
• Following food-safety rules
• Supporting menu planning

Possible requirements include:

• Culinary training
• Previous kitchen experience
• Food-safety knowledge
• Shift availability
• Ability to work under pressure
• Experience producing meals in volume

Senior chef positions may require formal qualifications, cost-control experience and staff-supervision skills.

Sculler and Dishwasher Jobs

Scullers help maintain kitchen hygiene by washing dishes, utensils, pots and equipment.

Possible duties include:

• Washing plates and glasses
• Cleaning pots and pans
• Sanitising kitchen surfaces
• Cleaning floors
• Emptying bins
• Storing clean equipment
• Supporting kitchen staff
• Reporting broken equipment
• Following hygiene procedures

Although this may be considered an entry-level position, it still requires speed, reliability and close attention to cleanliness.

Porter and Guest-Service Jobs

Porters help guests with luggage and general arrival or departure needs.

Possible duties include:

• Welcoming guests
• Carrying luggage
• Directing guests
• Delivering items to rooms
• Arranging transport
• Supporting reception
• Maintaining entrance areas
• Answering basic questions
• Assisting guests with mobility needs where appropriate

Porters need good customer-service skills and the physical ability to move luggage safely.

Not every Road Lodge property will have a dedicated porter position. These duties may sometimes be shared with other team members.

Maintenance and Handyman Jobs

Hotels require regular maintenance to keep rooms, furniture, plumbing, lighting and public areas in working order.

Possible positions include:

• Handyman
• Maintenance assistant
• Facilities assistant
• Maintenance technician
• Maintenance supervisor

Possible duties include:

• Replacing light bulbs
• Repairing doors and locks
• Fixing taps
• Attending to blocked drains
• Repairing furniture
• Painting walls
• Inspecting equipment
• Responding to guest-room faults
• Maintaining outdoor areas
• Recording completed work
• Coordinating contractors

Possible requirements include:

• General maintenance experience
• Plumbing or electrical knowledge
• A trade qualification for technical roles
• A valid driver’s licence
• Ability to use tools safely
• Good problem-solving skills

Applicants must not perform regulated electrical or technical work unless they are trained and authorised.

Security Jobs

Security employees may help protect hotel guests, employees, vehicles and property.

Possible duties include:

• Access control
• Monitoring entrances
• Patrolling parking areas
• Monitoring CCTV
• Recording incidents
• Responding to emergencies
• Assisting guests
• Controlling authorised deliveries
• Reporting suspicious behaviour

Some Road Lodge security services may be provided by external security companies.

Applicants should check whether the actual employer is:

• City Lodge Hotels
• Road Lodge
• A private security company
• A facilities-management company

A security vacancy located at a Road Lodge is not automatically a City Lodge Hotels position.

Reservations Jobs

Reservations employees manage bookings received through telephone calls, emails, websites and business clients.

Possible duties include:

• Processing reservations
• Confirming rates
• Updating room availability
• Recording special requests
• Responding to booking enquiries
• Managing cancellations
• Communicating with front-office teams
• Processing group bookings
• Maintaining reservation records

These roles may be based at a hotel or central reservations office.

Possible requirements include:

• Grade 12
• Computer literacy
• Telephone communication
• Hotel reservation experience
• Attention to detail
• Customer-service ability

Administrative Jobs

Hotel administration may include:

• Data capturing
• Filing
• Invoice processing
• Employee records
• Stock administration
• Email correspondence
• Report preparation
• Telephone communication
• Supplier documentation
• Guest-account support

Possible positions include:

• Administrative assistant
• Hotel administrator
• Finance clerk
• Payroll assistant
• Stock controller
• Procurement assistant
• Human-resources administrator

These roles may require:

• Grade 12
• Microsoft Office knowledge
• Accurate typing
• Previous administrative experience
• Strong attention to detail
• Confidentiality

Sales and Marketing Jobs

City Lodge Hotels may recruit employees to promote accommodation, group bookings, corporate travel and conferences.

Possible roles include:

• Sales executive
• Sales coordinator
• Marketing assistant
• Digital-marketing employee
• Corporate account manager
• Revenue employee
• Group-booking coordinator

Possible duties include:

• Finding new customers
• Managing corporate accounts
• Preparing quotations
• Following up on enquiries
• Conducting hotel visits
• Promoting accommodation
• Maintaining customer relationships
• Preparing sales reports
• Meeting targets

These positions may support more than one hotel brand rather than one Road Lodge property.

Finance Jobs

Hotel finance departments help control income, expenses, payments and reports.

Possible positions include:

• Finance clerk
• Creditors clerk
• Debtors clerk
• Payroll administrator
• Accountant
• Cost controller
• Financial manager

Possible duties include:

• Processing invoices
• Reconciling payments
• Preparing reports
• Monitoring expenses
• Supporting audits
• Processing payroll
• Checking supplier accounts
• Investigating financial differences

Professional finance jobs may require diplomas, degrees or accounting experience.

Human-Resources Jobs

Human-resources teams support recruitment, employee records, workplace training and labour matters.

Possible roles include:

• HR administrator
• HR officer
• Recruitment coordinator
• Training coordinator
• Payroll employee
• Human-resources manager

Possible duties include:

• Advertising vacancies
• Screening applications
• Scheduling interviews
• Maintaining employee records
• Coordinating onboarding
• Supporting training
• Responding to employee enquiries
• Preparing HR reports
• Supporting workplace procedures

City Lodge Hotels emphasises employee development and career progression. Its careers information describes hospitality career paths, learning opportunities and employee-development programmes.

Hotel Management Jobs

Possible management positions include:

• Front-office supervisor
• Housekeeping supervisor
• Food and beverage supervisor
• Assistant hotel manager
• General manager
• Operations manager
• Facilities manager

Management responsibilities may include:

• Supervising employees
• Preparing schedules
• Monitoring guest satisfaction
• Handling complaints
• Controlling expenses
• Maintaining service standards
• Training employees
• Monitoring performance
• Preparing reports
• Ensuring safety compliance
• Managing hotel operations

Management jobs normally require previous hospitality and leadership experience.

City Lodge Hotels also supports internal leadership development and has programmes intended to develop employees with management potential.

General Requirements for Road Lodge Jobs

There is no single qualification that applies to every Road Lodge vacancy.

However, City Lodge Hotels announced in January 2026 that Matric would become the minimum entry requirement for recruitment across the group. Applicants should therefore expect Grade 12 to be required unless a specific official advertisement clearly states otherwise.

Other possible requirements include:

• Relevant hospitality experience
• Customer-service skills
• Computer literacy
• Professional communication
• Shift availability
• Weekend availability
• Public-holiday availability
• Reliable transport
• Food-handling knowledge
• Cleaning experience
• Technical qualifications
• A valid driver’s licence
• Contactable references
• Legal permission to work in South Africa

Each job advertisement remains the final source of its specific requirements.

Can You Apply at Road Lodge With Grade 10?

City Lodge Hotels stated in January 2026 that Matric is the minimum entry requirement for its recruitment. This means Grade 10 alone will generally not meet the group’s announced recruitment standard.

Applicants should be careful with posters claiming that Road Lodge is recruiting people with Grade 10. Unless the requirement appears in a current official vacancy, the information may be outdated, misleading or fraudulent.

People who do not yet have Matric can consider:

• Completing an adult Matric programme
• Upgrading school subjects
• Obtaining an equivalent recognised qualification
• Completing accredited hospitality training
• Gaining legal work experience while improving qualifications

Do not submit false school results. Qualifications may be checked during recruitment.

Can You Apply With Grade 12?

Yes, Grade 12 may meet the minimum education requirement for some Road Lodge positions.

However, Matric alone does not guarantee that you qualify for every job. A vacancy may also require:

• Hotel experience
• Reception experience
• Computer literacy
• Customer-service experience
• Food-service experience
• Cleaning experience
• Management experience
• Technical skills
• A hospitality qualification
• A valid driver’s licence

Read the full advertisement before applying.

Documents Needed for a Road Lodge Application

Depending on the vacancy, you may need:

1. An updated CV
2. A clear identity-document copy
3. A Grade 12 certificate
4. Hospitality or tourism certificates
5. Culinary qualifications
6. Trade certificates
7. A valid driver’s licence
8. Food-safety certificates
9. Copies of diplomas or degrees
10. An academic transcript
11. Professional-registration documents
12. Contact details for references

Only submit documents requested through the official recruitment system.

Do not send sensitive documents to random WhatsApp numbers.

How to Prepare a Strong CV

Your CV should be accurate, professional and relevant to the position.

Include:

• Full name
• Active mobile number
• Professional email address
• Town or city
• Short professional summary
• Education
• Employment history
• Hospitality skills
• Certificates
• References

Save your CV as a PDF or Microsoft Word document.

Use a professional filename such as:

Lerato_Mokoena_CV.pdf

Avoid filenames such as:

hotelcvnewfinalfinal4.pdf

Before uploading, confirm that:

• The document opens correctly
• Every page is readable
• Contact details are current
• Employment dates are accurate
• Qualifications are correctly listed
• There are no unfinished sections
• Spelling and grammar have been checked

Example CV Summary for a Room Attendant

“I am a reliable and detail-oriented room attendant with experience cleaning guest rooms, replacing linen, replenishing amenities and reporting maintenance concerns. I understand guest privacy and maintain professional hygiene standards.”

Example CV Summary for a Receptionist

“I am a professional and customer-focused receptionist with experience handling bookings, telephone calls, guest check-ins, payments and customer enquiries. I am computer literate, organised and available for hotel shifts.”

Example CV Summary for a Kitchen Assistant

“I am a dependable kitchen assistant with experience preparing ingredients, cleaning equipment, washing dishes and maintaining hygienic food-preparation areas. I follow instructions carefully and work well in busy environments.”

Only use statements that truthfully describe your experience.

Match Your CV to the Vacancy

For a housekeeping position, highlight:

• Guest-room cleaning
• Bed making
• Linen handling
• Bathroom cleaning
• Hygiene
• Time management
• Guest privacy
• Reporting maintenance problems

For a receptionist position, highlight:

• Guest check-ins
• Reservations
• Telephone communication
• Customer service
• Payment processing
• Computer literacy
• Complaint handling
• Shift availability

For a food-service position, highlight:

• Order taking
• Table service
• Breakfast service
• Cash handling
• Customer service
• Hygiene
• Food preparation
• Teamwork

For a maintenance position, highlight:

• Repairs
• Plumbing knowledge
• Electrical knowledge
• Painting
• Tool use
• Preventative maintenance
• Safety awareness
• Driver’s licence

Do not copy the vacancy description and falsely claim every duty as previous experience.

How to Apply for Road Lodge Jobs Online

Road Lodge vacancies are handled through City Lodge Hotels’ official recruitment portal.

City Lodge Hotels’ official FAQ page directs job seekers to register on its careers platform and apply for relevant vacancies.

Follow these steps.

Step 1: Open the Official Career Portal

Use the official application link provided at the end of this article.

Do not start your application through a random social-media link.

Step 2: Register a Candidate Profile

New applicants may need to create an account.

You may be asked to provide:

• Full name
• Identity information
• Mobile number
• Email address
• Password
• Location
• Education
• Employment history
• Skills
• Availability

Use an active email address and mobile number.

Create a strong password that is different from your banking and primary email passwords.

Step 3: Complete Your Online CV

Enter accurate information about:

• Personal details
• Education
• Work experience
• Hospitality skills
• Computer skills
• Languages
• Qualifications
• References
• Preferred locations

Your online information should match your uploaded CV.

Step 4: Search for Road Lodge Vacancies

Search using keywords such as:

• Road Lodge
• Receptionist
• Housekeeping
• Room attendant
• Cleaner
• Food service
• Kitchen
• Maintenance
• Hotel manager
• Front office
• Finance
• Human resources

Some vacancies may be listed under City Lodge Hotels rather than Road Lodge.

Open the advertisement to confirm which hotel or brand is recruiting.

Step 5: Check the Location

Confirm the hotel, town and province.

Consider:

• Transport costs
• Shift times
• Weekend transport
• Travel distance
• Relocation
• Personal safety
• Accommodation requirements

Do not apply for a hotel in another province unless you have a realistic relocation plan.

Step 6: Read the Complete Advertisement

Check:

• Job title
• Hotel or department
• Location
• Main responsibilities
• Minimum education
• Required experience
• Working hours
• Driver’s-licence requirements
• Contract type
• Closing date

Apply only if your qualifications and experience reasonably match the role.

Step 7: Upload Your CV and Documents

Upload your latest CV.

Check that:

• The file opens correctly
• Every page is readable
• Contact details are accurate
• Employment dates are correct
• Qualifications are listed correctly
• The document is not password-protected

Upload additional documents only when requested.

Step 8: Answer Screening Questions

Possible questions may cover:

• Highest qualification
• Hotel experience
• Customer-service experience
• Computer literacy
• Shift availability
• Weekend availability
• Current location
• Notice period
• Driver’s licence
• Right to work

Answer truthfully.

False information may result in rejection during reference or qualification verification.

Step 9: Review and Submit

Before submitting, confirm that:

• You selected the correct vacancy
• The hotel location is suitable
• Your mobile number is correct
• Your email address is correct
• Your CV is attached
• All compulsory fields are complete
• Your answers are truthful

Submit before the closing date.

Step 10: Keep the Confirmation

Save the application confirmation or acknowledgement email.

Record:

• Job title
• Road Lodge or hotel location
• Vacancy reference
• Application date
• Closing date

An acknowledgement confirms receipt. It does not mean that you have been shortlisted.

What Happens After Applying?

The recruitment process may include:

1. Online application screening
2. CV review
3. Minimum-requirement checks
4. Telephone screening
5. Interview
6. Practical hospitality assessment
7. Reference checks
8. Qualification verification
9. Background screening
10. Formal employment offer
11. Onboarding

Not every applicant will receive a personal response.

Continue checking:

• Your email inbox
• Spam folder
• Mobile phone
• Candidate profile
• Application status

How to Prepare for a Road Lodge Interview

Research Road Lodge and City Lodge Hotels before attending.

Prepare examples showing:

• Customer service
• Reliability
• Teamwork
• Professional communication
• Attention to detail
• Hygiene awareness
• Problem-solving
• Shift flexibility
• Honesty
• Respect for guest privacy

Possible interview questions include:

• Tell us about yourself.
• Why do you want to work at Road Lodge?
• What do you know about City Lodge Hotels?
• What does excellent guest service mean to you?
• How would you handle an unhappy guest?
• Are you available for weekends and public holidays?
• How do you maintain cleanliness?
• Describe a time you worked under pressure.
• How would you protect guest privacy?
• Why should we appoint you?

Use real examples from employment, education, training or volunteer work.

Arrive on time, dress neatly and bring any documents requested in the invitation.

Road Lodge Job Scam Warnings

Scammers can copy Road Lodge and City Lodge Hotels branding to create fake vacancies.

A poster is not automatically genuine because it contains:

• A hotel logo
• Photographs of a Road Lodge
• A manager’s name
• A salary
• A closing date
• A professional design

Always verify the position through the official career portal.

Never Pay for a Road Lodge Job

Do not pay for:

• An application form
• Candidate registration
• Shortlisting
• Interview booking
• Training before employment
• A uniform
• A name badge
• Background checks requested by an unknown person
• Staff accommodation
• Transport
• A guaranteed position
• Placement on a recruitment list

City Lodge Hotels’ published anti-bribery policy prohibits improper payments intended to influence decisions or obtain an advantage.

A legitimate recruitment process should not depend on paying an unofficial recruiter.

Be Careful With WhatsApp Recruitment

A WhatsApp account can display a Road Lodge logo without being connected to the company.

Warning signs include:

• A request for payment
• Guaranteed employment
• No identifiable Road Lodge property
• No official vacancy reference
• Pressure to act immediately
• Requests for banking information
• Instructions to share the advertisement
• A suspicious shortened link
• An appointment without an application

Start from the official career portal instead.

Check the Hotel Location

A genuine advertisement should normally identify:

• The Road Lodge property
• The town or province
• The job title
• The department
• The minimum requirements
• The official application method

Be suspicious of advertisements claiming that Road Lodge is hiring nationwide without listing any properties.

Never Share Passwords or OTPs

A legitimate recruiter does not need your:

• Banking OTP
• Bank-card PIN
• Online-banking password
• Email password
• WhatsApp verification code
• SIM-swap code
• Social-media password

Anyone asking for this information may be attempting to access your accounts.

Protect Your Identity Documents

Do not publicly post:

• Your identity number
• Identity-document copy
• Full residential address
• Banking information
• Qualification certificates
• Driver’s licence
• Complete CV containing sensitive details

Only upload documents through the authorised careers portal or provide them to a verified representative.

You may add a watermark to document copies:

For Road Lodge employment application only – 5 August 2026

Do not cover information needed for legitimate verification.

Beware of Fake Accommodation Fees

Hotel recruitment scammers may claim that applicants must pay for staff accommodation before beginning work.

Be suspicious when:

• Payment must be sent to an individual
• You never applied officially
• No interview took place
• The hotel cannot confirm the vacancy
• Payment supposedly guarantees employment
• The recruiter refuses to use official communication

Accommodation should only be discussed through a verified recruitment process and formal employment offer.

Beware of Fake Uniform Fees

Do not pay an unknown person for:

• Hotel uniforms
• Shoes
• Name badges
• Cleaning clothing
• Chef jackets
• Security deposits

A scammer may start with a small uniform payment and later request more money for transport, training or accommodation.

Check Email Addresses Carefully

City Lodge Hotels publishes contact details using its official company domain.

Be suspicious if:

• The domain is misspelled
• The sender uses an unrelated free email service
• Payment is requested
• You receive an appointment without applying
• The sender asks for an OTP
• The message creates extreme urgency
• The attachment requests unusual software permissions

The display name alone does not prove the sender’s identity.

Beware of Fake Appointment Letters

A fake appointment letter may include:

• Road Lodge branding
• A hotel address
• A supposed manager’s name
• A realistic salary
• A reporting date
• A signature

Warning signs include:

• You never applied
• No interview occurred
• Payment is required
• The sender uses an unofficial address
• The vacancy cannot be found online
• You must pay for training, accommodation or transport

Verify unexpected offers using City Lodge Hotels’ official contact details.

Verify Interview Locations

Be cautious if an interview is arranged at:

• A private house
• A hotel guest room
• A parking area
• A taxi rank
• An isolated building
• An unrelated business
• An informal meeting point

Confirm the hotel’s address through City Lodge Hotels’ official website.

Tell a trusted person where you are going and keep the invitation.

Reporting Suspicious Recruitment Activity

City Lodge Hotels publishes a confidential reporting service for unethical or suspicious conduct.

Its official contact information lists the following South African reporting number:

0800 000 036

The group also publishes an independent whistleblowing email for reporting concerns.

Save evidence such as:

• Screenshots
• Phone numbers
• Email addresses
• Payment requests
• Bank-account details
• Appointment letters
• Website links
• Voice notes

You can also report suspected criminal activity to the South African Police Service.

Common Application Mistakes

Avoid:

• Applying without reading the requirements
• Using an outdated CV
• Entering an incorrect phone number
• Uploading unreadable documents
• Applying for the wrong location
• Providing false experience
• Claiming qualifications you do not have
• Ignoring shift requirements
• Missing the closing date
• Paying unofficial recruiters
• Posting personal documents publicly
• Applying through suspicious links
• Failing to check your email
• Arriving late for an interview

Review every application before submitting it.

Frequently Asked Questions About Road Lodge Jobs

Does Road Lodge have its own careers portal?

Road Lodge is part of City Lodge Hotels. Applicants should use the official City Lodge Hotels career portal.

Can I apply at Road Lodge with Grade 10?

City Lodge Hotels announced Matric as its minimum entry requirement for recruitment in January 2026. Grade 10 alone would therefore generally not meet the announced standard.

Can I apply with Grade 12?

Yes, Grade 12 may meet the minimum education requirement for some vacancies. Additional experience, skills or qualifications may still be required.

Can I apply without hotel experience?

Some support positions may consider applicants with transferable customer-service, cleaning or food-service experience. Reception, management and specialist jobs may require direct hospitality experience.

Does Road Lodge accept WhatsApp applications?

Applicants should use the official City Lodge Hotels recruitment portal. Treat random WhatsApp applications cautiously, especially when money is requested.

Can I submit a printed CV at a hotel?

Do not assume that individual hotels accept printed CVs. City Lodge Hotels directs job seekers to register on its career portal and apply for relevant vacancies.

Is there an application fee?

Do not pay an unofficial recruiter for an application, interview, uniform, training, accommodation or guaranteed position.

Can I apply for more than one vacancy?

You may apply for multiple suitable vacancies, provided each one matches your qualifications, experience and preferred location.

How will I know whether I have been shortlisted?

Shortlisted applicants may be contacted by telephone or email. Verify unexpected communication before providing additional documents.

How long does Road Lodge take to respond?

There is no single response period for every vacancy. The timeline depends on the position, hotel and number of applications.

Final Application Tips

To improve your chances:

• Apply through the official City Lodge Hotels career portal.
• Search for Road Lodge and City Lodge Hotels vacancies.
• Read the complete job description.
• Confirm the hotel and location.
• Use an updated and professional CV.
• Highlight hospitality and customer-service experience.
• Enter accurate contact information.
• Upload clear documents.
• Answer screening questions honestly.
• Apply before the closing date.
• Prepare carefully for interviews.
• Check your email and spam folder.
• Never pay for employment.
• Never share passwords, PINs or OTPs.

Road Lodge may offer career opportunities in reception, housekeeping, cleaning, food service, kitchens, maintenance, administration and hotel management.

However, applicants must remember that Road Lodge is part of City Lodge Hotels. Genuine applications should therefore be submitted through the official City Lodge Hotels recruitment system.

Always verify a vacancy before sharing documents, paying money or travelling to an interview.

Official Road Lodge and City Lodge Hotels Job Application Link

CLICK HERE AND APPLY