How to Apply for Jobs at Game Stores: Complete Application Guide

Game is a major South African retail chain selling appliances, electronics, groceries, furniture, household products, sporting goods and other general merchandise. Game operates as part of Massmart, the retail group that also includes brands such as Makro and Builders.

Because Game is part of Massmart, many Game vacancies may be advertised under the names Game, Massmart or Massdiscounters. Applicants should therefore search all three names when looking for legitimate vacancies.

Massmart states that it offers jobs at different levels and invests in employee training, skills development and career growth.

This guide explains the types of jobs that may become available, the documents applicants should prepare, how to submit an online application and how to identify fake Game job advertisements.

Types of Jobs Available at Game

Available positions depend on the needs of each store, distribution centre, regional office and head office. Vacancies may not always be open at every Game branch.

Possible opportunities may include the following:

1. Cashier Positions

Cashiers are responsible for processing customer purchases and payments at the till.

Typical duties may include:

• Scanning products correctly
• Accepting cash and card payments
• Issuing receipts
• Processing refunds according to store procedures
• Balancing the cash drawer
• Assisting customers with payment questions
• Keeping the checkout area clean
• Reporting till shortages or technical problems
• Following cash-handling and security procedures

Cashiers should normally be honest, responsible, accurate and comfortable working with customers.

Applicants may need Grade 12, basic numeracy skills, communication skills and previous retail or cashier experience, depending on the vacancy.

2. Sales Assistant Positions

Sales assistants help customers locate and understand products.

Game sells various products, including appliances, televisions, mobile devices, furniture, homeware and sporting equipment. Some sales employees may therefore work within a particular department.

Their responsibilities may include:

• Greeting customers
• Explaining product features
• Helping customers compare products
• Checking product prices
• Confirming stock availability
• Preparing products for customers
• Arranging displays
• Providing basic after-sales assistance
• Keeping shelves and departments organised
• Meeting sales and customer-service targets

Applicants should have good communication skills and an interest in helping customers.

3. Customer-Service Assistant Positions

Customer-service employees may work at the information desk, returns counter or other customer-support areas.

Duties may include:

• Handling customer questions
• Processing approved returns and exchanges
• Assisting with product warranties
• Explaining store procedures
• Answering telephone calls
• Recording customer complaints
• Referring complicated matters to management
• Helping customers locate departments
• Providing information about promotions

These employees should remain professional and calm when dealing with dissatisfied customers.

4. General Worker Positions

General workers may assist with different operational duties around a store or warehouse.

Their duties may include:

• Moving stock
• Unpacking deliveries
• Organising storage areas
• Preparing products for shelves
• Assisting with loading and off-loading
• Cleaning work areas
• Supporting stock counts
• Carrying merchandise safely
• Performing duties assigned by supervisors

General workers may need to be physically fit because some duties involve lifting, standing and moving stock.

5. Shelf Packer Positions

Shelf packers are responsible for placing products on shelves and ensuring that displays remain organised.

Their responsibilities may include:

• Replenishing shelves
• Checking product labels
• Rotating stock
• Removing damaged products
• Checking expiry dates where applicable
• Making sure prices are displayed
• Keeping shelves neat
• Reporting low stock levels
• Assisting customers who are looking for products

Accuracy is important because products must be placed in the correct location with the correct price.

6. Merchandiser Positions

Merchandisers help maintain the appearance and availability of products inside stores.

Their duties may include:

• Arranging promotional displays
• Replenishing merchandise
• Checking prices
• Placing promotional signs
• Monitoring stock levels
• Keeping aisles organised
• Reporting damaged products
• Helping prepare the store for special promotions

Some merchandisers may work directly for Game, while others may be employed by external suppliers or merchandising agencies.

Applicants should verify the employer listed in the official advertisement before applying.

7. Stockroom Assistant Positions

Stockroom employees help receive, organise and control products stored behind the sales floor.

Their duties may include:

• Receiving stock
• Checking delivery documents
• Counting products
• Organising the stockroom
• Preparing products for store departments
• Recording damaged or missing items
• Assisting with stocktaking
• Following health and safety procedures

Applicants may need previous stockroom or warehouse experience for certain positions.

8. Receiving Assistant Positions

Receiving assistants inspect goods delivered to the store or distribution centre.

Responsibilities may include:

• Checking deliveries against invoices
• Counting received products
• Inspecting goods for damage
• Recording shortages or incorrect deliveries
• Labelling stock
• Moving products into storage
• Completing receiving documents
• Following security procedures

These positions require accuracy and good organisational skills.

9. Warehouse Positions

Game and Massmart may recruit employees for warehouses or distribution centres.

Possible positions include:

• Warehouse assistants
• Pickers and packers
• Loaders and off-loaders
• Dispatch assistants
• Receiving clerks
• Inventory controllers
• Forklift operators
• Drivers
• Driver assistants
• Warehouse supervisors
• Cleaners
• General workers

Warehouse employees may work shifts and perform physically demanding duties.

10. Cleaner Positions

Cleaners help maintain safe and hygienic stores, offices and warehouse facilities.

Their duties may include:

• Sweeping and mopping floors
• Cleaning bathrooms
• Emptying waste bins
• Cleaning staff areas
• Wiping counters and surfaces
• Reporting damaged equipment
• Placing warning signs around wet floors
• Following chemical-handling instructions

Cleaners must follow health and safety procedures to protect employees and customers.

11. Trolley Collector Positions

Trolley collectors help return shopping trolleys from parking areas to the store entrance.

Their duties may include:

• Collecting trolleys safely
• Keeping trolley areas organised
• Reporting damaged trolleys
• Helping customers where necessary
• Following parking-area safety procedures

These employees may work outdoors and must remain aware of moving vehicles.

12. Security Positions

Security services at retail stores may sometimes be provided by external security companies.

Possible duties include:

• Monitoring entrances and exits
• Controlling access
• Conducting patrols
• Observing suspicious behaviour
• Monitoring CCTV systems
• Checking delivery areas
• Responding to security incidents
• Completing occurrence reports

Applicants should confirm whether the position is employed directly by Massmart or by a contracted security company.

Security positions may require valid PSiRA registration and relevant grades.

13. Delivery and Driver Positions

Game may require drivers or delivery assistants for transporting products.

Requirements may include:

• A valid Code 10 or Code 14 driving licence
• A valid Professional Driving Permit where required
• A good driving record
• Knowledge of delivery routes
• Physical fitness
• Previous delivery experience

Duties may include loading products, checking delivery documents, delivering customer orders and obtaining proof of delivery.

14. Administrative Positions

Administrative opportunities may be available in stores, distribution centres and corporate departments.

Positions may include:

• Administrative clerks
• Data capturers
• Filing clerks
• Finance assistants
• Human-resources administrators
• Payroll administrators
• Customer-care agents
• Buyers
• Stock administrators
• Receptionists

These positions may require Grade 12, computer literacy, Microsoft Office knowledge and previous administrative experience.

15. Management Positions

Experienced applicants may apply for positions such as:

• Department manager
• Sales manager
• Administration manager
• Receiving manager
• Assistant store manager
• Store manager
• Operations manager
• Regional manager

Management vacancies normally require retail experience, leadership abilities, financial knowledge and experience supervising employees.

General Requirements for Game Jobs

There is no single qualification that applies to every position. Requirements depend on the duties and level of responsibility.

Common requirements may include:

• Grade 10, Grade 11 or Grade 12, depending on the position
• A valid South African identity document
• Legal permission to work in South Africa
• Good communication skills
• Basic numeracy and literacy
• Customer-service abilities
• Willingness to work retail hours
• Availability on weekends and public holidays
• Ability to work shifts
• Physical fitness for manual positions
• Computer literacy for administrative roles
• Relevant working experience where required
• A valid driving or forklift licence for certain positions
• A clear criminal record where required
• Reliable transport for early or late shifts

Applicants must read the official advertisement carefully. Do not assume that every Game position accepts Grade 10 applicants.

Many customer-facing and administrative roles may require Grade 12, while some specialised jobs may require diplomas, degrees or professional qualifications.

Documents Needed When Applying

Prepare your documents before starting the online application.

Updated CV

Your CV should include:

• Full name and surname
• Cellphone number
• Email address
• Town or city
• Province
• Highest school grade completed
• Qualifications
• Employment history
• Relevant skills
• Contactable references

Your CV should be easy to read and should normally not contain unnecessary personal information.

Copy of Your Identity Document

A clear copy of your identity document may be requested during the recruitment process.

Do not send your identity document to unknown WhatsApp numbers or social-media accounts.

Educational Certificates

Prepare copies of:

• Grade 10, Grade 11 or Grade 12 results
• Matric certificate
• College certificates
• Diplomas
• Degrees
• Short-course certificates relevant to the job

Do not claim to have completed qualifications that you have not obtained.

Driver’s Licence

Drivers should prepare a clear copy of their valid licence and Professional Driving Permit where required.

Forklift Licence

Forklift applicants may need a valid forklift operator certificate or licence.

PSiRA Certificate

Applicants for security positions may need:

• PSiRA registration
• Relevant security grade
• Training certificates
• Firearm competency documents for armed positions

Proof of Professional Registration

Specialised vacancies may require registration with the relevant professional body.

How to Prepare Your CV for Game

A strong CV should match the position you are applying for.

CV for Cashier Positions

Highlight experience involving:

• Cash handling
• Till operation
• Card payments
• Customer service
• Refunds
• Balancing money
• Working under pressure

CV for Sales Positions

Mention skills such as:

• Product knowledge
• Customer assistance
• Sales
• Merchandising
• Communication
• Reaching targets
• Problem-solving

CV for Warehouse Positions

Include experience with:

• Picking and packing
• Loading and off-loading
• Receiving
• Dispatch
• Stocktaking
• Inventory control
• Forklift operation
• Safety procedures

CV for Cleaner Positions

Mention:

• Commercial cleaning
• Mopping and sweeping
• Bathroom cleaning
• Waste removal
• Chemical safety
• Following cleaning schedules

CV for Administrative Positions

Highlight:

• Microsoft Word and Excel
• Data capturing
• Filing
• Email communication
• Telephone skills
• Record keeping
• Customer service
• Report preparation

How to Apply for Game Jobs Online

Step 1: Search Through the Official Employer

Because Game is part of Massmart, legitimate vacancies may appear under:

• Game
• Massmart
• Massdiscounters
• Massdiscounters trading as Game

The official Massmart LinkedIn page currently provides a jobs section where vacancies connected to the group are published. It also identifies Massdiscounters trading as Game as one of Massmart’s affiliated pages.

Use the official links at the end of this article rather than relying on a random link shared on social media.

Step 2: Search for Game Vacancies

Search for keywords such as:

• Game
• Game Store
• Massmart
• Massdiscounters
• Cashier
• Sales assistant
• General worker
• Warehouse assistant
• Store manager
• Receiving clerk
• Merchandiser

You can also filter vacancies by province, city and date posted.

Step 3: Read the Full Advertisement

Before applying, check:

• Employer’s name
• Job title
• Store or workplace location
• Duties
• Minimum qualifications
• Experience requirements
• Closing date
• Working hours
• Application instructions
• Vacancy reference number

Do not apply simply because the advertisement contains the Game logo.

Scammers can copy company logos and photographs.

Step 4: Confirm That You Qualify

Compare your education, experience and skills with the advertised requirements.

You do not need to match every preferred skill, but you should meet the essential requirements.

For example, do not apply for a forklift position without the required licence or for a management position when the advertisement requires several years of management experience that you do not have.

Step 5: Create an Online Profile

The application platform may ask you to create a profile using:

• Your full name
• Email address
• Cellphone number
• Password
• Province
• Employment history
• Qualifications

Use an email address and phone number that you check regularly.

Step 6: Upload Your CV

Upload your latest CV in the requested format.

Use a clear file name, such as:

Lebo_Matlejoane_Game_CV.pdf

Avoid file names such as:

• Document1
• New CV
• Final final CV
• Untitled
• CV copy 3

Step 7: Complete the Application Questions

Questions may ask whether you:

• Have Grade 12
• Have retail experience
• Can work weekends
• Can work shifts
• Have reliable transport
• Have a criminal record
• Have a valid licence
• Live near the workplace
• Are legally permitted to work in South Africa

Answer honestly. False information may result in your application being rejected.

Step 8: Review Your Information

Check that:

• Your name is spelled correctly
• Your email address is correct
• Your cellphone number is active
• Your CV is attached
• Your employment dates are accurate
• Your qualifications are correctly listed
• You selected the correct vacancy

Step 9: Submit the Application

Click the final application button and wait for confirmation.

Save:

• The vacancy title
• Reference number
• Closing date
• Application confirmation
• Screenshot of the submitted application

Can You Submit a CV at a Game Store?

Applicants sometimes visit a Game branch and ask to leave a printed CV.

A store may provide information about its recruitment process, but handing a CV to an employee does not always count as an official application.

A cashier, cleaner or security officer is not necessarily responsible for recruitment.

Applicants should follow the instructions in the official vacancy advertisement. When the advertisement requires an online application, submit it through the official platform.

Do not leave sensitive documents with strangers standing outside the store.

What Happens After Applying?

After the closing date, the recruitment team may review the applications.

The process may include:

1. Initial application screening
2. Telephone screening
3. Interview invitation
4. Skills or practical assessment
5. Reference checks
6. Qualification verification
7. Criminal or credit checks where relevant
8. Final interview
9. Employment offer

Only shortlisted candidates may be contacted.

Not receiving a response immediately does not automatically mean the vacancy was fake. Employers may receive many applications and may not contact every unsuccessful applicant.

How to Prepare for a Game Interview

Research the company and understand the position before attending an interview.

Possible interview questions include:

• Tell us about yourself.
• Why do you want to work at Game?
• What do you know about customer service?
• How would you handle an angry customer?
• Are you available to work weekends?
• How do you work under pressure?
• Why should we hire you?
• What retail experience do you have?
• How would you prevent cash-handling mistakes?
• How would you deal with damaged stock?
• Can you work as part of a team?

Give honest and practical answers.

For example, when asked how you would handle an angry customer, explain that you would remain calm, listen carefully, apologise for the inconvenience where appropriate and refer the matter to a supervisor when necessary.

Game Job Scam Warnings

Fake Game job advertisements are frequently shared through unofficial websites, social-media pages and WhatsApp groups.

Fraudsters may copy the Game logo, use photographs of a store and promise immediate employment.

Warning Sign 1: You Are Asked to Pay Money

Do not pay for:

• An application form
• Job placement
• Registration
• An interview
• A uniform
• Training
• Medical tests
• Background checks
• Transport
• Accommodation
• Recruitment-agent fees
• A guaranteed job

A legitimate employer does not sell jobs.

Never send money through:

• E-wallet
• Cash Send
• Instant Money
• Money transfer
• Cryptocurrency
• Airtime
• Personal bank accounts

Warning Sign 2: The Advert Uses Only a WhatsApp Number

Be cautious when an advert says:

• “WhatsApp your CV immediately.”
• “Contact the manager privately.”
• “Only five spaces remain.”
• “Pay before your interview.”
• “No qualifications required.”
• “Start tomorrow without an interview.”

A WhatsApp number does not prove that the person represents Game.

Warning Sign 3: You Are Guaranteed a Job

No legitimate recruiter can guarantee employment before reviewing your application.

Fraudulent messages may say:

• “Your application has already been approved.”
• “You have been selected without an interview.”
• “Pay to activate your employee number.”
• “Your uniform is ready.”
• “Your job is guaranteed.”
• “Send money before the closing date.”

These are serious warning signs.

Warning Sign 4: The Salary Is Unrealistic

A fake advertisement may promise an extremely high salary for an entry-level position with no experience.

Compare the salary with the duties and requirements. A suspiciously high salary may be used to attract desperate job seekers.

Warning Sign 5: The Recruiter Requests Banking Passwords

Never provide:

• Bank card PIN
• Online-banking password
• One-time PIN
• Email password
• Social-media password
• Photograph of your bank card
• Internet-banking login details

An employer does not require these details to process an application.

Warning Sign 6: The Email Address Looks Suspicious

Be cautious when someone claims to represent Game but contacts you from an unrelated personal email account.

Fraudsters may create addresses that look similar to official addresses by:

• Changing one letter
• Adding extra numbers
• Using a free email provider
• Adding words such as “recruitment,” “careers” or “humanresources”

Always verify the vacancy through the official company or Massmart page.

Warning Sign 7: You Are Pressured to Act Immediately

Scammers often create panic by saying:

• “Pay within ten minutes.”
• “The position will be given away.”
• “Do not tell anyone.”
• “Send the OTP immediately.”
• “The offer expires today.”
• “You must pay before we close the system.”

Legitimate recruitment processes allow applicants to read and understand the instructions.

Warning Sign 8: The Vacancy Cannot Be Verified

Search the official Massmart jobs page and affiliated company pages.

If the vacancy appears only on an unknown Facebook page, WhatsApp status or blog, it may be false or outdated.

Even when another website shares a genuine vacancy, applicants should use the original application link provided by the verified employer.

How to Verify a Game Job Advertisement

Use the following steps:

1. Check whether the employer is shown as Game, Massmart or Massdiscounters.
2. Search for the position on Massmart’s official company jobs page.
3. Confirm the city, province and closing date.
4. Check whether the recruiter’s email address is genuine.
5. Never pay an application or placement fee.
6. Do not share banking passwords or one-time PINs.
7. Contact Game or Massmart through contact details published on their official websites when uncertain.
8. Do not use application links forwarded by unknown people without verifying them.

Game’s official website lists its customer contact channels, while Massmart maintains its official corporate and employment information pages.

What to Do If You Find a Fake Game Job Advert

When you see a suspicious advertisement:

• Do not send money.
• Do not submit more documents.
• Stop communicating with the sender.
• Take screenshots.
• Save the phone number and email address.
• Save payment instructions.
• Report the social-media account.
• Warn other applicants.
• Contact your bank immediately if money was transferred.
• Report identity-document misuse if sensitive information was shared.

Do not delete the messages before saving evidence.

What to Do If You Paid a Scammer

Contact your bank immediately and explain that you may have been defrauded.

Provide:

• Payment date
• Amount paid
• Account number
• Recipient name
• Cellphone number
• Screenshots
• Transaction reference

The bank may not always be able to recover the money, but reporting quickly may improve the possibility of stopping or tracing the transaction.

You should also consider reporting the matter to the South African Police Service.

Tips for Improving Your Chances

Apply Before the Closing Date

Do not wait until the final day. Online systems may become busy or vacancies may close earlier than expected.

Apply for Suitable Positions

Choose positions that match your education and experience.

Submitting applications for every vacancy, including jobs for which you clearly do not qualify, may not improve your chances.

Keep Your CV Updated

Update your CV whenever you gain:

• New working experience
• A qualification
• A driver’s licence
• A forklift certificate
• Computer training
• Customer-service experience

Use a Professional Email Address

Use an address based on your real name where possible.

Keep Your Phone Available

Answer calls professionally because recruiters may contact shortlisted candidates from numbers you do not recognise.

Check Your Email

Check both your inbox and spam folder regularly.

Never Provide False Information

Do not change school results, invent working experience or use someone else’s certificates.

Employers may verify qualifications and references.

Frequently Asked Questions

Does Game Accept Grade 10 Applicants?

This depends on the position.

Some general or manual positions may have lower educational requirements, while cashier, sales, administrative and management vacancies may require Grade 12 or higher qualifications.

The official vacancy advertisement is the only reliable source for the exact requirement.

Can I Apply Without Experience?

Some entry-level vacancies may accept applicants without previous experience.

However, experience may be required or preferred for roles involving cash handling, management, driving, forklift operation, administration or specialised product sales.

Can I Apply for More Than One Game Vacancy?

Yes, you may apply for more than one suitable vacancy.

Each application should match your qualifications and location.

Must I Pay to Apply?

No job seeker should pay a private person for an application form, interview or guaranteed placement.

Can I Apply Through WhatsApp?

Only use WhatsApp when a verified official advertisement specifically instructs applicants to do so.

Do not trust a number simply because it appears next to the Game logo.

Does Handing In a CV Guarantee an Interview?

No. Submitting a CV does not guarantee that you will be shortlisted.

How Will I Know If I Am Shortlisted?

Shortlisted applicants may be contacted by phone, email or through the application platform.

Can Someone Apply for Me?

A trusted person may help you complete the form, but you should understand all the information submitted.

Never give your passwords or banking details to an unknown CV assistant or recruitment agent.

Final Application Checklist

Before applying, make sure that you have:

• Read the full job advertisement
• Confirmed that the vacancy is legitimate
• Checked the closing date
• Confirmed that you meet the requirements
• Updated your CV
• Used an active cellphone number
• Used a professional email address
• Uploaded the correct documents
• Answered all questions honestly
• Saved your application confirmation
• Refused all requests for payment

Legitimate Links to Apply for Game Jobs

Game is part of Massmart, and vacancies may be advertised through Massmart or Massdiscounters rather than on Game’s shopping website.

Use these verified pages:

Official Massmart Jobs Page:
https://za.linkedin.com/company/massmart/jobs

Official Massdiscounters – Game LinkedIn Page:
CLICK HERE AND APPLY

Official Massmart People and Career Information:
CLICK HERE AND APPLY

Official Game South Africa Website:
CLICK HERE AND APPLY

When searching, use the keywords Game, Massmart and Massdiscounters. Do not pay anyone to apply or secure a position.